The importance of recommendation engines

If long tail economics taught us anything, we now understand the
importance of diverse content and the tremendous business potential
outside of the world of block busters.

When applied to the mobile space however, two key problems exist with
long tail economics:

1. A phenom of human psychology I refer to as "obsenity of choice".
When offered too many options, we humans become paralized like a deer
in the headlights.

2. The complexity of I/O - getting search criteria into those little
mobile keyboards and understanding the results on those tiny little
screens make Inputs and Outputs (I/O) a real constraint.

To avoid this, content providers will be forced to build very
sophisticated reccomendation engines that can be taken advantage of
"passively" in the mobile domain and enhanced and maintained
"actively" through the tradational browser.

Pandora, the popular music engine has done a nice job of this.

In the future, I expect multi-screen reccomendation engines that shape
user preference across the mobile screen, cable tv program guides and
online. The best engines will use collaborative filtering as a base
and enhance the equations using interpurchase time, geospatial,
attitudinal and demographic inputs.

Look for future posts on multi-channel reccomendations as some of our
pilots go live.


J. Patrick Bewley
jpbewley@post.harvard.edu
(501) 205-4066

Sent from my iPhone!

Check out my blog: http://www.jpatrickbewley.com

Barnacle Marketing

I recently read an article about the complexity of marketing apps on
Apple's App Store. With tens of thousands of micro publishers and
limited dimensions for search, standing out from the crowd is very
difficult. The article highlighted a tecnique that it called
"barnacle marketing".

Simply put, one software publisher had started including the
abbrevation "EA" for each all over their game description. Doing this
allowed them to piggy back or attach themselves (like a barnacle I
presume) to the popular search traffic of game maker Electronic Arts.

Barnacle marketing or not, search marketing is evolving well beyond
the browser into derivative formats and we strategists had better be
ready.

J. Patrick Bewley
jpbewley@post.harvard.edu
(501) 205-4066

Sent from my iPhone!

Check out my blog: http://www.jpatrickbewley.com